Lee Ann M.
About Lee Ann M.
Lee Ann M. is a Tier 2 Technical Support Agent at Affinitiv Inc, where she has worked since 2017. She has a background in digital design and has held various positions in customer service and logistics in Clearwater, FL.
Work at Affinitiv
Lee Ann M. has been employed at Affinitiv Inc as a Tier 2 Technical Support Agent since 2017. In this role, she provides advanced technical support to clients, addressing complex issues and ensuring customer satisfaction. Her experience in technical support has contributed to her ability to troubleshoot and resolve problems efficiently.
Previous Employment History
Prior to her current position, Lee Ann M. held various roles in different organizations. She worked at MobilexUSA as a Service Dispatcher from 2016 to 2017, where she coordinated service requests. Before that, she was a Seasonal Logistics employee at Target for two months in 2013. Additionally, she served as an ARS Customer Service Representative at Allstate for four months in 2014.
Education and Expertise
Lee Ann M. studied at Pinellas Technical College from 2014 to 2016, where she earned a Technical Certificate in Digital Design. She also attended Pinellas Technical Education Center-Clearwater for one year, focusing on Commercial and Advertising Art. Her educational background supports her technical and creative skills in her current role.
Background in Photography
Before entering the technical support field, Lee Ann M. worked as a Photographer at Lifetouch Portrait Studios from 2008 to 2010. This experience provided her with skills in visual communication and customer interaction, which are valuable in her current technical support role.