Michael P Cappelli
About Michael P Cappelli
Michael P Cappelli serves as the Director of Sales Support for Kia and Mitsubishi Field Teams at Affinitiv Inc, where he has worked since 2022. He has extensive experience in automotive retail sales, process development, and software training, contributing significantly to the industry from his base in the Greater Tampa Bay Area.
Work at Affinitiv
Michael P Cappelli has held multiple roles at Affinitiv Inc. He currently serves as the Director of Sales Support for Kia and Mitsubishi Field Teams since 2022, focusing on sales support strategies for these automotive brands. Prior to this position, he worked as a Process Developer and Training Team Manager from 2020 to 2021, where he contributed to process development and training initiatives. Additionally, he was the Trade In Valet Director of Operations for a brief period from 2021 to 2022. His tenure at Affinitiv has been marked by a commitment to enhancing dealership processes.
Experience at AutoLoop
Cappelli has been with AutoLoop since 2017, where he currently holds the position of Team Manager. His experience at AutoLoop includes serving as a Senior Subject Matter Expert from 2014 to 2017. In these roles, he has focused on automotive retail sales and software training, emphasizing customer engagement processes. His long-standing involvement in the automotive sector has allowed him to develop expertise in various aspects of dealership operations.
Background in Automotive Industry
Michael P Cappelli has extensive experience in the automotive industry, with a career spanning over a decade. He has worked in various capacities, including as an SFE Facilitator at Maritz from 2006 to 2009, where he contributed to sales force effectiveness. His background also includes a role as Call Center Manager at Mortgage Investors Corporation from 2010 to 2014. This diverse experience has equipped him with a comprehensive understanding of automotive retail sales and customer engagement strategies.
Education and Expertise
Cappelli studied Business Administration and Management at Florida State University from 1989 to 1991. His educational background complements his professional experience, particularly in the areas of trade valuation, equity mining, and service lane technology. His expertise is focused on process development for customer engagement in sales and service, which has been instrumental in his roles within the automotive industry.