Nathan Jozef
About Nathan Jozef
Nathan Jozef is a Client Success Manager with a background in customer success and service management, currently working at Affinitiv. He holds a Bachelor of Business Administration from The University of Iowa and an MBA from DePaul University, and he has extensive experience in the retail automotive industry.
Current Role at Affinitiv
Nathan Jozef currently serves as a Client Success Manager at Affinitiv, a position he has held since 2023. In this role, he focuses on enhancing client satisfaction and retention by leveraging business software tools. His experience in the retail automotive industry informs his approach to maximizing return on investment for clients.
Previous Experience at Affinitiv
Before his current role, Nathan worked at Affinitiv as a Senior Customer Success Consultant from 2021 to 2023. During his two years in this position, he developed strategies aimed at improving customer engagement and satisfaction, contributing to the overall success of the company.
Background in Automotive Services
Nathan's career in the automotive industry began at Continental Toyota Inc, where he held several positions. He served as a Sales Consultant from 2015 to 2017, then transitioned to the role of Automotive Service Advisor from 2017 to 2019. He later became the Service Manager from 2019 to 2021, overseeing service operations and customer interactions.
Education and Expertise
Nathan Jozef holds a Bachelor of Business Administration (BBA) in Accounting from The University of Iowa Tippie College of Business, where he studied from 2011 to 2015. He furthered his education by obtaining a Master of Business Administration (MBA) in Entrepreneurship from DePaul University's Charles H. Kellstadt Graduate School of Business, completing his studies from 2018 to 2020.