Brett Young
About Brett Young
Brett Young is a Workforce Planner based in Melbourne, Victoria, Australia, with a background in customer service and real-time analysis at Afterpay. He previously worked as a Food and Beverage Specialist at Jackalope Hotels.
Work at Afterpay
Brett Young has been employed at Afterpay since 2021, currently holding the position of Workforce Planner. His role involves analyzing workforce needs and ensuring optimal staffing levels to meet business demands. Prior to this position, he served as a Real Time Analyst from 2020 to 2021, where he monitored real-time performance metrics. Additionally, he worked as a Customer Service Representative from 2018 to 2020, providing support and assistance to customers.
Previous Experience at Jackalope Hotels
Before joining Afterpay, Brett Young worked at Jackalope Hotels in Melbourne, Victoria, as a Food and Beverage Specialist from 2017 to 2018. In this role, he was responsible for managing food and beverage operations, ensuring quality service, and enhancing guest experiences during his one-year tenure.
Education and Expertise
Brett Young completed his education at Mornington Secondary College, where he achieved his VCE Graduate certification from 2011 to 2016. This educational background has provided him with foundational skills that support his professional roles in workforce planning and customer service.
Career Progression
Brett Young's career has shown a clear progression within Afterpay, moving from a Customer Service Representative to a Real Time Analyst, and now to a Workforce Planner. This trajectory highlights his adaptability and growth within the company, as he has taken on increasing responsibilities over the years.