Thai Nguyen
About Thai Nguyen
Thai Nguyen is an Operations Support Team Leader at Afterpay, where he has worked since 2021. He has a robust background in collections management, having held various roles at Recoveriescorp from 2016 to 2021.
Work at Afterpay
Thai Nguyen has been serving as the Operations Support Team Leader at Afterpay since 2021. In this role, he is responsible for overseeing operations support functions, ensuring efficient workflow and effective team management. His tenure at Afterpay has contributed to the company's operational efficiency and customer service excellence.
Previous Experience at Recoveriescorp
Before joining Afterpay, Thai Nguyen held multiple positions at Recoveriescorp. He worked as a Collections Officer for eight months in 2016, then transitioned to the role of Team Support Officer from 2016 to 2018 for two years. He later became a Team Leader for five months in 2018, followed by a three-year tenure as Account Lead from 2018 to 2021. His roles involved managing collections and supporting team operations.
Education and Expertise
Thai Nguyen earned his Bachelor's Degree in Business from Victoria University, where he studied from 2012 to 2015. He also completed his High School Diploma at St. Paul's College (Emmanuel College) from 2006 to 2011. His educational background supports his expertise in Strategy and Data Analytics, particularly within the financial services sector.
Professional Skills
Thai Nguyen possesses a strong professional background in Collections Management. He has demonstrated skills in Customer and Client Relationship Management, which are essential for his roles in operations support and team leadership. His expertise in strategy and data analytics further enhances his capabilities in the financial services industry.