Steve Dagless
About Steve Dagless
Steve Dagless is the Senior Manager of Customer Success at Aha! in Bath, United Kingdom, with extensive experience in both public and private sectors.
Current Role at Aha!
Steve Dagless is currently the Senior Manager, Customer Success at Aha! in Bath, United Kingdom. Since joining the company in January 2017, he has focused on driving strategies to improve customer satisfaction and profitability. His efforts have contributed to Aha!'s recognition as one of the best companies to work for in the U.S. Steve also participates in Aha! Cares, a program that has donated nearly $1M to people in need.
Past Experience at TransVault Software
Prior to his current role, Steve Dagless served as the Director of Product Management at TransVault Software from 2012 to 2016. During his four-year tenure, he was responsible for directing product strategies and innovations, ensuring alignment with market demands and business goals.
Previous Positions at WCBS Ltd. and S-cool
Steve Dagless worked as a Product Manager at WCBS Ltd. from 2010 to 2012, overseeing product development and market launch strategies. Before that, he was an Education Consultant at S-cool from 2006 to 2010, where he focused on education consultancy and content development for learning platforms.
Academic Background
Steve Dagless has a strong academic background in psychology and education. He earned a Bachelor of Science (BSc) in Psychology from Sheffield Hallam University and a PGCE:FE in Post 16 and Adult Education from Nottingham Trent University. His academic credentials have provided a solid foundation for his professional roles in education and industrial sectors.
Skills and Expertise
Steve Dagless is skilled in managing global, enterprise-scale applications across various platforms including MS Windows on-prem, Azure, private Cloud, web-based, desktop-based, and hosted applications. He advocates for quality processes, benchmarking, and continuous improvement. Additionally, he has extensive experience in planning and executing revenue generation strategies and is versed in various sales models including SaaS, direct, and channel product sales.