Yakov Dinershtein
About Yakov Dinershtein
Yakov Dinershtein is the Senior Director of Partner Success at Aidoc, where he has worked since 2024. He has extensive experience in customer operations and engineering management, with previous roles at McKesson, Change Healthcare, and Optum.
Work at Aidoc
Yakov Dinershtein serves as the Senior Director of Partner Success at Aidoc, a position he has held since 2024. In this role, he focuses on enhancing partner relationships and ensuring successful outcomes for clients. His experience in customer operations and technical implementation informs his approach to partner success, contributing to the company's mission in the healthcare technology sector.
Previous Experience at McKesson
Dinershtein worked at McKesson in various roles from 2011 to 2017. He began as an Engineering Group Manager for one year in Tel-Aviv, followed by a three-year tenure as Sr. Manager of Tactical Development & Services. He later served as R&D Backend Group Manager for two years in Holon, Israel. During his time at McKesson, he optimized customer support processes, leading to a 10% annual improvement in customer satisfaction.
Experience at Change Healthcare
Yakov Dinershtein held multiple positions at Change Healthcare from 2017 to 2020. He served as Director of Customer Operations for two years in the Holon Area, Israel, where he implemented agile methodologies to improve R&D velocity and quality of delivery by 20%. He then transitioned to the role of Executive Director of Shared Services for one year in Vancouver, Canada, focusing on operational efficiency.
Role at Optum
Dinershtein worked at Optum as Sr. Director of Technical Implementation from 2020 to 2022 in Vancouver, British Columbia, Canada. In this role, he was responsible for overseeing technical implementation projects, ensuring that client needs were met effectively. His leadership in this position contributed to the successful deployment of various healthcare solutions.
Education and Expertise
Yakov Dinershtein holds a Bachelor of Arts in Logistics and Economics from Bar-Ilan University, which he completed from 2002 to 2005. He furthered his education with a Master of Business Administration in Information Systems at the same university from 2007 to 2009. His educational background supports his expertise in operations management and technical implementation within the healthcare industry.