Costas Bougas

Customer Engagement Manager @ air up

About Costas Bougas

Costas Bougas serves as the Customer Engagement Manager at air up in München, Bayern, Deutschland, a position he has held since 2022. He has a diverse background in customer service and management, with previous roles at various companies including Media-Concept Bürobedarf GmbH and Europ Assistance.

Work at air up

Costas Bougas has been employed at air up as a Customer Engagement Manager since 2022. In this role, he focuses on enhancing customer interactions and improving engagement strategies. His position is based in München, Bayern, Deutschland, where he has contributed to the company's customer service initiatives for two years.

Previous Employment History

Before joining air up, Costas Bougas held several positions in customer service and support roles. He worked at Media-Concept Bürobedarf GmbH as a Customer Service Agent from 2018 to 2019. Prior to that, he was a Disponent at Europ Assistance for three months in 2018. He also served as a Rezeptionist at Boutique Hotel Falkenturm for nine months in 2016, and as a Telefonist at Bayerischer Rundfunk for eleven months in 2017. Additionally, he worked as a Facility-Assistent at Eubag from 2019 to 2022.

Education and Expertise

Costas Bougas studied at SDI from 2012 to 2015, where he achieved a degree as a Fremdsprachenkorrespondent with a grade of 2.1. This educational background has equipped him with language skills and expertise relevant to his roles in customer engagement and service.

Professional Skills

Throughout his career, Costas Bougas has developed a range of professional skills in customer service and engagement. His experience in various roles has provided him with insights into customer needs and effective communication strategies, which are essential in his current position at air up.

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