Erin Bigham
About Erin Bigham
Erin Bigham is the Team Lead for Buying and Inbound Transportation at air up®, where she focuses on optimizing supply chain processes. With extensive experience in inventory planning and operations across various companies, she effectively leads teams and enhances operational efficiency.
Current Role at air up
Erin Bigham serves as Team Lead – Buying & Inbound Transportation at air up® since 2023. In this role, she leads the operational buying and inbound transportation teams, focusing on designing team scope and defining core tasks. Erin plays a key role in the supply chain leadership team, collaborating to create optimal end-to-end supply chain setups. Her responsibilities include setting, measuring, and monitoring key performance indicators (KPIs) to ensure operational excellence and customer satisfaction.
Previous Experience at Wayfair
Erin Bigham has extensive experience at Wayfair, where she held multiple positions. She worked as Associate Director - EU Availability & Inventory Planning from 2020 to 2022, and as Senior Manager - Inventory Planning from 2018 to 2020, both in Berlin. Additionally, she served as Associate Director Partner Operations - EU Lighting for 9 months in 2022. During her tenure, she focused on inventory planning and operational efficiency, utilizing data to automate tasks and enhance supply chain visibility.
Professional Background in Operations Planning
Erin has a solid background in operations planning, having worked at GCT Global Container Terminals Inc. as Senior Operations Planner – Vessel Planning from 2014 to 2017, and as Operations Planner – Yard Planning & Export Documentation from 2011 to 2014. In these roles, she was responsible for optimizing vessel planning and export documentation processes. She also worked at Molson Coors as Senior Material Planner & Buyer for Western Canada from 2017 to 2018, focusing on material planning and procurement.
Education and Expertise
Erin Bigham earned a Bachelor of Commerce (BCom) degree in Supply Chain Management & International Business from The University of British Columbia, completing her studies from 2005 to 2010. Her educational background provides her with a strong foundation in supply chain principles and international business practices. Additionally, she possesses German C1 language proficiency, which enhances her ability to communicate effectively with local and international stakeholders.
Skills in Supply Chain Management
Erin focuses on improving the integration of Enterprise Resource Planning (ERP) and Transportation Management Systems (TMS) to streamline operations and reduce manual tasks. She acts as the primary stakeholder for external parties, including suppliers, manufacturers, carriers, and third-party logistics providers (3PLs), to enhance process efficiency. Her expertise in setting and monitoring KPIs supports her commitment to operational excellence and customer satisfaction.