Morgan M. Pitcher
About Morgan M. Pitcher
Morgan M. Pitcher is a Customer Success Manager at Airbase with a strong background in trend analysis and sales, and extensive experience in customer success roles across various industries.
Title and Current Roles
Morgan M. Pitcher holds the title of Customer Success Manager at Airbase. In addition to this role, Morgan is the Owner and Head Nutrition Coach at EMERGE - Efficient Macro Energy for Recovery Gains and Endurance, located in the Greater New York City Area. Morgan's current responsibilities span across customer success management and nutrition coaching, illustrating a diverse skill set.
Professional Experience
Morgan M. Pitcher has accumulated a wealth of experience in various roles. Notably, Morgan has worked at Levelset, initially as a Customer Success Manager from 2021 to 2022 for 10 months in New Orleans, Louisiana, later promoting to Senior Customer Success Manager for 3 months in 2022. Before this, Morgan served as a Customer Success Consultant at Manner Solutions from 2019 to 2021 in the Greater New York City Area and as a CrossFit Instructor at CrossFit, LLC in Brooklyn, NY, from 2014 to 2021.
Background in Trend Analysis and Sales
Morgan has a strong background in trend analysis and sales, essential for successfully managing customer success in various industries. The expertise gained in upselling and churn management has been particularly noteworthy within the construction industry, helping to meet and exceed KPIs related to customer retention and personal growth.
Education
Morgan M. Pitcher studied at Texas A&M University, where a Bachelor of Arts was completed from 2007 to 2010. This educational background provided a solid foundation for a career characterized by a consistent work ethic and a commitment to teamwork.
Early Career and Additional Roles
Morgan's early career included various roles that contributed to a diverse skill set. These roles include being an Assistant Merchandiser at Ralph Lauren from 2012 to 2015, a Digital Art and Logo Management Archivist for one year starting in 2011, and a Human Resources Intern in 2009. Additionally, Morgan worked as a Sales Associate at Anthropologie, a Camp Counselor at Camp Longhorn, and a Supervisor at the Texas A&M University's Student Recreation Center.