Morgan M. (Pitcher) Bucciarelli
About Morgan M. (Pitcher) Bucciarelli
Morgan M. (Pitcher) Bucciarelli is a Customer Success Manager at Airbase with over a decade of experience in client-facing roles in the finance technology sector.
Title
Morgan M. (Pitcher) Bucciarelli currently holds the position of Customer Success Manager, Mid Market & Early Enterprise at Airbase. In this role, Morgan provides dedicated support to mid-market and early enterprise clients by managing customer relationships and ensuring success metrics are met.
Current Role at Airbase
Working at Airbase as Customer Success Manager, Mid Market & Early Enterprise, Morgan M. (Pitcher) Bucciarelli focuses on fostering strong client relationships, trend analysis, and ensuring the adoption and retention of services. This involves meeting and exceeding OKRs related to personal growth and maintaining high retention within the client portfolio.
Previous Roles and Experience
Morgan has accumulated significant experience over the years in various customer-focused roles. Before joining Airbase, Morgan worked at Levelset as a Senior Customer Success Manager, Mid Market for three months in 2022 and as a Customer Success Manager, Mid Market from 2021 to 2022 in New Orleans, Louisiana. Morgan also served as a Customer Success Consultant at Manner Solutions for two years in Greater New York City Area and as a CrossFit Instructor at CrossFit, LLC for seven years in Brooklyn, NY.
Additional Professional Experience
Apart from roles in customer success, Morgan has a diverse professional background. Morgan worked at Ralph Lauren as an Assistant Merchandiser for Men's Polo, Europe for three years and also served as a Digital Art and Logo Management Archivist. Earlier in their career, Morgan worked at Anthropologie as a Sales Associate and held intern roles at Polo Ralph Lauren and Camp Longhorn.
Education and Expertise
Morgan completed a Bachelor of Arts degree at Texas A&M University from 2007 to 2010. With over a decade of experience in the finance technology sector, Morgan specializes in trend analysis, sales, upselling, churn, retention, adoption, and customer relationships. Morgan’s consistent work ethic and team-player mentality have been recognized in multiple roles.