Yann Moise Nlamu
About Yann Moise Nlamu
Yann Moise Nlamu is a professional currently serving as Back Office Entreprise at Airtel DRC, where he has worked since 2018. His career includes various roles in telecommunications and finance, with experience in customer support, accounting, and operations across multiple countries.
Work at Airtel DRC
Yann Moise Nlamu has held multiple positions at Airtel DRC since 2012. He started as an Agent Recouvreur Dans Le Business To Business in Gurgaon, India, for three months. He then worked in various roles including Customer Relationship Executive, Credit and Collection And Facturation, and Reporting and Analysis of Customer Experience Director for a total of one year. He served as a Superviseur D'une Équipe De Sondage Des Abonnés Des Telecommunications for four months in 2014-2015. Currently, he works as Back Office Entreprise since 2018 and has been involved in KYC Support since 2016.
Previous Employment Experience
Before his tenure at Airtel DRC, Yann Moise Nlamu worked at Office Des Mines D'or De Kilo Moto as an Agent Comptable for one month in 2008 in Elsene, Belgium. He also worked at BCDC - Banque Commerciale Du Congo in various roles including Opération Dans Western Union for one month in 2009 and Retail Banking and Personnel for one month in 2010. His diverse experience spans across different sectors including telecommunications and banking.
Education and Expertise
Yann Moise Nlamu studied at Université Catholique Du Congo (UCC) from 2006 to 2012, completing a six-year program. He also attended College Boboto from 1993 to 2006 for thirteen years. His educational background provides a foundation for his roles in finance and telecommunications, contributing to his expertise in customer experience and back-office operations.
Career Timeline
Yann Moise Nlamu's career spans over a decade, beginning in 2008 with a brief role as an Agent Comptable. He joined Airtel DRC in 2012 and has since taken on various positions, showcasing a steady progression in responsibilities. His roles at Airtel include customer relationship management, credit and collection, and back-office support, reflecting his adaptability and growth within the organization.