Airvet
Airvet, founded in 2018, is the leading pet care app offering 24/7 virtual veterinary services, helping over 250,000 pet families and receiving more than 7,500 5-star reviews.
Company History
Airvet was founded in 2018. From its inception, the company has aimed to bridge the gap in pet care accessibility and affordability. Over the years, it has grown to become the #1 rated pet care app, successfully helping over 250,000 pet families get the care they deserve. In July 2023, Airvet raised $18 million in Series B financing, further expanding its capabilities and reach.
Services
Airvet offers on-demand 24/7 virtual veterinary care. Users can connect with licensed veterinary professionals in less than 60 seconds via video or chat. The platform provides unlimited visits and its services are complementary to pet insurance and in-person care. Enterprise clients benefit from dedicated account managers as well as detailed analytics and reporting.
Products
Airvet's platform includes features such as live video calls, 1:1 client messaging, custom digital forms, smart scheduling, case management, one-tap client check-in, and digital payments. These functionalities are designed to increase efficiency, help veterinary practices grow, and elevate client experiences.
Client Testimonials and Ratings
Airvet has accumulated over 7,500 5-star reviews from pet parents, reflecting its high level of customer satisfaction. An impressive 94.5% of pet parents report that the service has saved them meaningful time, enhancing productivity and engagement in the workforce. Additionally, Airvet boasts an NPS (Net Promoter Score) of 80+, illustrating strong customer loyalty and satisfaction.
Security and Implementation
Airvet is SOC 2 Type 1 certified, ensuring robust data security controls. The platform can be implemented in less than a day and offers multiple options for managing program eligibility, including Single Sign-On (SSO). These features make it secure and easy to integrate into various organizational frameworks.