Micheal Longmailai
About Micheal Longmailai
Micheal Longmailai is a Cloud Information Security Specialist with a background in Computer Science and Commerce. He has extensive experience in technical support and process improvement, currently working at AIS in Hyderabad, India.
Current Role at AIS
Micheal Longmailai serves as a Cloud Information Security Specialist at AIS (Applied Information Sciences) since 2021. In this role, he focuses on enhancing the security posture of cloud-based systems. He is responsible for implementing new procedures and technologies aimed at improving operational efficiency. His work contributes to the reliability and security of core business systems within the organization.
Previous Experience in Technical Support
Prior to his current position, Micheal Longmailai worked at Druva as a Technical Support L2 from 2020 to 2021. His role involved providing advanced technical support and troubleshooting for clients. Before that, he was employed at Convergys as an Associate Engineer from 2015 to 2020, where he managed technical support operations. He also worked at Samsung Mobile as an SEC for one year in 2014.
Educational Background
Micheal Longmailai completed his Bachelor of Computer Application at Ravindranath Tagore University, Bhopal, from 2017 to 2019. He also holds a Bachelor of Commerce (B.Com.) degree from Diphu Government College, where he studied Accounting and Finance from 2011 to 2014. His educational background provides a solid foundation for his career in information security and technical support.
Expertise in Process Improvement
Micheal Longmailai champions process improvement within his roles. He implements new procedures and technologies that enhance security measures and operational efficiency. His expertise lies in troubleshooting issues to identify root causes and prevent recurrence, which is essential for maintaining optimal performance and reliability across business systems.