Aisera
Aisera offers a diverse range of AI-driven products and solutions tailored for various domains and industries, integrating with over 500 software applications to enhance AI service experiences.
Services Offered by Aisera
Aisera provides a wide range of AI-driven services tailored to improving customer experience and operational efficiency. The company's offerings include AI Copilot, AI Search, AI Voice Bot, AI Customer Service, AI Service Desk, and AIOps. These services are designed to meet the needs of various domains such as Customer Service, HR, IT, Workspace, and Contact Centers. Aisera's solutions integrate seamlessly with over 500 software applications, providing a robust and flexible AI service experience across different platforms.
Aisera AI Products
Aisera's AI product lineup includes AiseraGPT, Aisera Assist, Gen AI Platform, and more. Each product leverages advanced AI capabilities to enhance productivity and service delivery. For instance, AiseraGPT is a generative AI platform that supports the creation and operationalization of chatbots and generative AI applications, allowing businesses to build, buy, or integrate their own LLMs. The AI Copilot and AI Voice Bot focus on enhancing communication and user interaction, providing efficient and scalable solutions for various business needs.
Industries Served by Aisera
Aisera caters to a diverse range of industries, offering specialized AI solutions to sectors such as Retail & eCommerce, Financial Services & Banking, Insurance, Hospitality, Travel and Transportation, Telecom & Utilities, Media & Entertainment, Healthcare & Hospitals, Pharma & Biotech, Hi-Tech, Federal, State & Government, and Education. By addressing specific industry challenges, Aisera ensures its AI-driven products and services deliver optimized performance and measurable results across various verticals.
Generative AI Platform by Aisera
Aisera's Generative AI platform is designed to enable businesses to leverage the power of AI for enhanced service delivery. This platform provides the tools to build, buy, or bring their own Large Language Models (LLMs) and operationalize them in chatbots or generative AI applications. It enables companies to innovate and customize their AI capabilities to suit their unique needs, offering an edge in productivity and customer engagement.
Aisera's TRAPS Framework
Aisera employs the TRAPS framework to ensure Trust, Responsibility, Auditability, Privacy, and Security in its AI applications. This framework is integral to maintaining high standards of integrity and ethical considerations in AI operations. By prioritizing these elements, Aisera provides reliable and secure AI solutions, thereby fostering trust and confidence among its users and stakeholders.