Ardiansyah Bayu Wardoyo
About Ardiansyah Bayu Wardoyo
Ardiansyah Bayu Wardoyo is a customer service professional with experience in various roles at Airy and currently at Ajaib. He has a background in Information Technology from Universitas Pamulang and Computer Network Engineering from SMK Negeri 1 Jakarta.
Current Role at Ajaib
Ardiansyah Bayu Wardoyo has been employed at Ajaib as a Customer Service representative since 2020. In this role, he is responsible for addressing customer inquiries and providing support to enhance the overall customer experience. His position involves direct interaction with clients, ensuring their needs are met efficiently.
Previous Experience at Airy
Prior to his current position, Ardiansyah worked at Airy in various capacities. He served as a Customer Support Executive from 2016 to 2019, where he managed customer interactions and resolved issues. He also held the role of Refund Specialist for six months in 2019, focusing on processing customer refunds. His experience at Airy provided him with a solid foundation in customer service.
Education in Information Technology
Ardiansyah is pursuing a degree in Information Technology at Universitas Pamulang, a program he began in 2017. This academic background supports his career in customer service, equipping him with technical knowledge relevant to the industry. His education complements his practical experience in handling customer inquiries.
Background in Computer Network Engineering
Before his university studies, Ardiansyah attended SMK Negeri 1 Jakarta, where he completed a program in Computer Network Engineering from 2012 to 2015. This foundational education provided him with essential skills in technology and networking, which are beneficial in his current customer service role.