Mike Gravina
About Mike Gravina
Mike Gravina is a Customer Success Account Manager currently working at Albiware in Downers Grove, Illinois. He has a diverse professional background with experience in customer success, business development, and operations across various tech companies and locations.
Current Role at Albiware Inc.
Mike Gravina serves as a Customer Success Account Manager at Albiware, a position he has held since 2023. He operates from Downers Grove, Illinois, where he focuses on enhancing customer satisfaction and ensuring successful account management. His role involves building strong relationships with clients and addressing their needs effectively.
Previous Experience at Super
Prior to his current position, Mike worked at Super as a Contractor Success Account Manager from 2018 to 2020. During his two years in San Francisco, California, he was responsible for managing contractor relationships and ensuring their success within the platform.
Experience at Fairy
In 2018, Mike held the position of Customer Success Manager at Fairy, which was later acquired by Postmates. His tenure lasted for six months in the San Francisco Bay Area, where he contributed to customer engagement and support initiatives.
Educational Background at Arizona State University
Mike Gravina studied at Arizona State University from 2010 to 2015, where he earned two Bachelor of Science degrees. He majored in Communications and Business Marketing, providing him with a solid foundation for his career in customer success and account management.
Diverse Professional Experience
Mike has accumulated extensive experience across various roles and industries. His career includes positions such as Carrier Operations Data Analyst at Zenefits, Business Development Representative at Veryable, and Logistics Specialist at Amazon. This diverse background highlights his adaptability and comprehensive understanding of business functions.