Lyly Vo
About Lyly Vo
Lyly Vo is a Regional Jr. Operations Manager with extensive experience in hospitality and operations management. She has worked in various roles at Hello Alfred since 2018 and has a background in food service and project management.
Current Role at Hello Alfred
Lyly Vo serves as the Regional Jr. Operations Manager at Hello Alfred, a position she has held since 2021. In this role, she oversees operations within her designated region, ensuring that service standards are met and operational efficiency is maintained. Her responsibilities include managing team performance and implementing operational strategies to enhance customer satisfaction.
Previous Experience at Hello Alfred
Prior to her current role, Lyly Vo held several positions at Hello Alfred. She worked as a Senior Associate for three months in 2021, and as a Field Specialist from 2020 to 2021 for ten months. Additionally, she served as a Lead Alfred for seven months in 2019 and as a Hospitality Specialist from 2019 to 2020 for six months in the Washington D.C. Metro Area. Her diverse roles contributed to her operational expertise within the company.
Early Career Background
Lyly Vo began her career in the hospitality industry at Great American Restaurants, where she worked as a Food Server from 2013 to 2018 for five years in Fairfax. She also gained experience as a Bartender at Cava Mezze for five months in 2019. These early roles provided her with foundational skills in customer service and operations.
Education at George Mason University
Lyly Vo studied at George Mason University from 2013 to 2017, completing a four-year program. Her education provided her with the knowledge and skills necessary for her subsequent roles in operations and management within the hospitality sector.
Project Management Experience
In 2018, Lyly Vo worked as a Global Project Manager at Ideagen for six months in the Washington D.C. Metro Area. This position allowed her to develop project management skills, which she later applied in her operational roles at Hello Alfred.