Adrian Diaz
About Adrian Diaz
Adrian Diaz is a Customer Care Representative at Alight Solutions, with a diverse background in healthcare and customer service.
Employment at Alight Solutions
Adrian Diaz currently works as a Customer Care Representative at Alight Solutions. Operating remotely from Georgia, United States, Adrian focuses on addressing and resolving customer issues. His role includes leveraging his background in healthcare and customer service to handle inquiries effectively and ensure customer satisfaction.
Previous Experience in Healthcare and Rehabilitation
Adrian Diaz has accumulated a significant amount of experience in the healthcare sector. He served as a Restorative Aide at Sandy Springs Health & Rehabilitation Center from 2021 to 2022. Before that, he worked as a Therapy Technician at LA Health Solutions from 2020 to 2021 and held a brief role as a Study Hall Teacher/AfterCare Instructor at St. George's Episcopal School. Additionally, he was a Customer Service Representative at Second Harvest and a Deck Supervisor at Goldfish Swim School Franchising, LLC.
Career in Financial Services
Before his transition to healthcare and customer service, Adrian Diaz worked in financial services. From 2016 to 2018, he was a Financial Analyst at Transamerica in the Greater Chicago Area. Concurrently, he also held a position as Associate Director at World Financial Group (WFG) in Des Plaines, Illinois. These roles helped him develop a solid foundation in financial analysis and health insurance sales.
Educational Background in Kinesiology and Biochemistry
Adrian Diaz holds a Bachelor's degree in Kinesiology from the University of Illinois Chicago, achieved from 2017 to 2019. His study had a particular focus on Movement Science, analyzing the impact of human movement on health and performance. Prior to this, he earned an Associate of Science (A.S.) degree in Biochemistry from City Colleges of Chicago-Wilbur Wright College from 2015 to 2017.
Skills and Expertise in Health Savings Accounts
Adrian Diaz has experience in health insurance sales, providing him with deep knowledge of various health savings accounts such as HSA, FSA, RRA, and HRA. This expertise is essential for roles in customer care and healthcare, enhancing his ability to guide customers through their account options and addressing their financial concerns.