Alejandro Robles López
About Alejandro Robles López
Alejandro Robles López is a Global Access Management Associate at Alight Solutions in Granada, Spain, with experience in IT operations and bar sales handling.
Current Role at Alight Solutions
Alejandro Robles López currently holds the position of Global Access Management, Associate at Alight Solutions in Granada, Andalucía, España. In this role, he specializes in user management, security, and access issues within SAP and hrX systems. His responsibilities include managing customer communications related to access issues, identifying security concerns, handling user management administrative tasks, and ensuring system access control and compliance for Alight products and services.
Previous Positions at Alight Solutions
Before his current role, Alejandro served as an IT Operations Global Service Desk - Entry level associate at Alight Solutions for 5 months in 2022. In this capacity, he was based in Granada, Andalucía, España, and managed entry-level IT operations tasks, providing foundational support to the service desk team.
Education Background
Alejandro Robles López has a diverse educational background. He achieved a Master in Business Process Management and Technologies (Máster en Gestión y Tecnologías de Procesos de Negocio) from Universidad de Granada, a program that lasted 8 months from 2021 to 2022. He also holds a Bachelor of Business Administration (BBA) with a focus on general finance from Middlesex University, studied over an 8-month period from 2018 to 2019. Additionally, he completed a Grado en Administración y Dirección de Empresas at Universidad de Granada, a degree program that spanned 5 years from 2016 to 2021.
Experience at Compass Group UK & Ireland
In 2018, Alejandro worked as a Bar Sales Handler for Compass Group UK & Ireland in London, England for 8 months until 2019. In this role, he was responsible for handling bar sales and managing day-to-day customer interactions, contributing to the sales and operational efficiency of the bar.
Specializations and Responsibilities
Alejandro has almost two years of experience specializing in user management, security, and access issues within SAP and hrX systems. His duties include processing account creation requests in alignment with Standard Operating Procedures (SOPs) and Service Level Agreements (SLAs), maintaining corporate system security through robust password reset protocols powered by SAP, and supervising user account management. Alejandro is also responsible for detecting and escalating security issues related to access, particularly within SAP and hrX systems.