Aleksandra Mis
About Aleksandra Mis
Aleksandra Mis is an Operations Manager at Alight Solutions, specializing in solutions, reporting, and process quality audit with extensive experience in people management and Lean Six Sigma practices.
Current Role at Alight Solutions
Aleksandra Mis currently serves as Operations Manager at Alight Solutions, focusing on Solutions, Reporting, and Process Quality Audit. Based virtually, she manages a team responsible for maintaining the 'Idea Box' solution and process. Her role involves designing new internal processes for all client teams in HR & Financial Solutions, conducting data analysis to find trends and opportunities for improvement, and monitoring data security processes.
Experience at Aon Hewitt
Aleksandra Mis has a robust history with Aon Hewitt, where she held multiple leadership roles. She started as a Junior accountant at Accounting Office 'Biuro rachunkowe Zbigniewa Honorata Mis,' and later joined Aon Hewitt in varied positions including CSA1 - Customer Service Associate, CSA2/Quality Manager, and People Manager. Her longest tenure was as Multi Client Solutions Lead, which lasted four years. Throughout her roles, she gained extensive experience in solutions and reporting, people management, and HR core processes.
Educational Background
Aleksandra Mis graduated with a Master's degree in Management and Marketing from Jagiellonian University Business School in Krakow, Poland. Her academic background provided a strong foundation in business management principles, which she has applied throughout her various roles in the corporate sector.
Lean Six Sigma Practitioner
Aleksandra Mis is an experienced Lean Six Sigma practitioner, demonstrating a passion for completing improvement projects and providing training or coaching. Her expertise in this area has significantly contributed to her ability to drive process improvements and efficiency within the teams she manages.
Roles and Responsibilities
In her current capacity, Aleksandra Mis supports the implementation of operating systems within HR & Financial Solutions. She provides scheduled and ad-hoc reports to measure and monitor team and process performance, including SLAs and KPIs. Aleksandra also plays a critical role in supporting operations for internal and external audits and performs internal audits herself, helping teams understand the evidence needed for regular process controls.