Alessia Bisenzi
About Alessia Bisenzi
Alessia Bisenzi is a Transformation and Delivery Specialist at Alight Solutions with a diverse background in customer management, administrative support, and hospitality across various industries and countries.
Title at Alight Solutions
Alessia Bisenzi currently serves as a Transformation and Delivery Specialist at Alight Solutions. Her role involves managing and implementing transformation projects, ensuring successful delivery while maintaining high standards of efficiency and effectiveness.
Professional Experience at NGA Human Resources
From 2020 to 2022, Alessia Bisenzi worked as an HR Customer Management Advisor at NGA Human Resources in Granada. During her two-year tenure, she focused on managing client relationships and providing expert HR advisory services. Her responsibilities included addressing customer inquiries and ensuring clients received optimal support.
Education: Università di Trento
Alessia Bisenzi attended Università di Trento, where she studied mediazione linguistica per il commercio ed il turismo internazionale and achieved a Laurea breve. Her education spanned from 2011 to 2015, equipping her with essential skills in linguistic mediation tailored for international trade and tourism.
Previous Roles in Hospitality and Customer Service
Alessia has amassed significant experience in both front and back office roles across diverse industries. She served as a barista and receptionist at Albergo Bar Ristorante La Vigneta, a receptionist at Hotel Guadalupe, and a customer service representative in various administrative support roles. These positions have strengthened her customer service skills and provided her with a well-rounded professional foundation.
International Work Experience
Alessia Bisenzi possesses notable international experience. She has worked in Ireland and Spain, undertaking roles such as a secretary at CJ Monaghan & Company in Derry and a vigilante de playa, or beach lifeguard, for the Junta de Andalucía in Almería. Her diversified roles abroad underscore her adaptability and capability to operate in multicultural environments.