Alexis Copo
About Alexis Copo
Alexis Copo is a Team Specialist with a background in risk management, customer service, and sales, holding a Bachelor's degree in Criminal Justice from Miami Dade College.
Professional Experience
Alexis Copo has built a diverse career across various roles and industries. Alexis served as a Soldier in the US Army from 2005 to 2009 in Arlington, Virginia. Following military service, Alexis transitioned to the role of Sales Team Manager at Alorica in Irvine, California, where he worked from 2009 to 2012. He continued to sharpen his customer service skills at Red Ventures in Fort Mill, South Carolina, as a Customer Service Representative from 2012 to 2013. Currently, Alexis holds the position of Team Specialist at Alight Solutions in Lincolnshire, Illinois.
Education and Qualifications
Alexis Copo holds a Bachelor's degree in Criminal Justice and Law Enforcement from Miami Dade College, which he pursued from 2012 to 2016. This academic foundation in law enforcement and criminal justice supports his expertise in risk management and client account management. Alexis has applied his educational background effectively across various industries.
Skills and Expertise
Alexis Copo possesses advanced skills in Microsoft Word, enabling the creation of detailed reports and documentation. His strong background in customer service has led to high client satisfaction and retention rates. He has a robust understanding of risk management and insurance, adding value to client account management. Alexis is also experienced in sales, consistently driving revenue growth and achieving sales targets. His knowledge extends to the information technology and services industry, providing tech-driven solutions for clients.
Career in Risk Management and Insurance
Alexis Copo has a strong background in risk management and insurance. This expertise is key in his role in client account management. His understanding of risk management allows him to provide comprehensive solutions tailored to client needs. This background ensures that he can mitigate potential risks and enhance client trust.
Customer Service and Sales Expertise
Alexis Copo demonstrated significant expertise in customer service during his tenure at Red Ventures, contributing to high client satisfaction and retention rates. His sales skills, honed as a Sales Team Manager at Alorica, have consistently driven revenue growth. Alexis excels in client interactions, focusing on delivering value and achieving sales targets efficiently.