Sonja Thompson
About Sonja Thompson
Sonja Thompson is an Operations Manager at Alight Solutions in the United States, with a diverse background in healthcare and administrative roles. She has implemented significant process improvements and received recognition for her outstanding performance.
Title
Sonja Thompson is currently the Operations Manager at Alight Solutions in the United States.
Professional Experience
Sonja Thompson has accumulated extensive experience in various operational and managerial roles. She has been with Alight Solutions for multiple years, initially serving as a Project Manager from 2018 to 2022 and earlier as the Administrative Operations Manager from 2012 to 2021. Before her tenure at Alight Solutions, she held positions at Texas Children's Hospital as Assistant Front Office Manager from 2010 to 2012 and Administrative Assistant from 2001 to 2004. Additionally, she worked at Shriners Hospital for Children in Houston as Administrative Coordinator from 2005 to 2010 and briefly at Kingwood Medical Center as Executive Assistant from 2004 to 2005.
Education and Certifications
Sonja Thompson attained her Associate's degree in Office Administration from Lone Star College System, where she studied from 1998 to 2000. She is also certified in Lean Six Sigma, which has played a significant role in her ability to drive process improvements at Alight Solutions.
Key Achievements
Sonja has several notable achievements during her career. At Alight Solutions, she implemented a new project management software that enhanced team collaboration and project tracking. She led a cross-functional team to streamline operational processes, cutting project completion time by 15%. Her efforts in developing and conducting training programs for new hires significantly improved onboarding efficiency. In recognition of her performance, she received the 'Employee of the Year' award in 2021. Additionally, Sonja authored a white paper on risk management strategies in healthcare operations, which was published in a leading industry journal.
Community Engagement
Beyond her professional responsibilities, Sonja Thompson actively volunteers at local community centers in Houston. She provides career coaching and conducts resume workshops, demonstrating her commitment to community service and mentorship.