Tatum Jak
About Tatum Jak
Tatum Jak is a Floorwalker (Trainer Customer Service) at Alight Solutions, with extensive experience in customer service and project management roles across various companies.
Title and Current Role
Tatum Jak holds the position of Floorwalker (Trainer Customer Service) at Alight Solutions. Her current work location is remote, based in Spanje. In this role, she provides training and advisory services related to customer service, client communication, and project setup.
Professional Experience in Customer Service
Tatum Jak has extensive experience in various customer service and support roles. She served as Specialist Delivery for seven months and as Senior Associate for ten months at Alight Solutions. Her responsibilities entailed developing training programs and advisory services. Before Alight Solutions, she worked at Coolblue as a Social Media Specialist and Customer Service Employee, which honed her skills in customer interaction and social media engagement.
Experience as Virtual and Office Assistant
Tatum Jak has a robust background working as a Virtual Assistant at VA-Abroad for two years and at Trinomics for one year. She also held the position of Office Assistant Adviesdiensten at Trinomics. These roles involved administrative support, virtual assistance, and office management tasks, allowing her to develop strong organizational skills and proficiency in remote work environments.
Early Career and Internships
Tatum Jak started her career engaging in multiple internships and part-time roles. She was an Intern Evenementmanager at Trophies Events and held an internship in Conference Delivery at Heliview Conferences & Training, both based in Breda. Additionally, she worked at Cafetaria de Toren and upon graduating, was involved with Rabobank Breda as a Rabo Young Vision member.
Educational Background
Tatum Jak completed her education at De Rooi Pannen, earning a diploma in Medewerker Evenementenorganisatie (MBO 4) after studying for two years. She also attended Breda University of Applied Sciences and Het Nieuwe Eemland College, where she achieved Hoger algemeen voortgezet onderwijs (Havo) qualification.