Thomas Shanahan
About Thomas Shanahan
Thomas Shanahan is a Client Specialist at Alight Solutions in Lincolnshire, IL, with a diverse background in customer service and business management.
Current Role at Alight Solutions
Thomas Shanahan serves as a Client Specialist at Alight Solutions in Lincolnshire, IL. He has held this position for over 7 years, starting in September 2016. His role involves managing client relationships and ensuring client satisfaction, leveraging his extensive experience in customer service and business management.
Previous Experience at Aon Hewitt
From 2013 to 2016, Thomas Shanahan worked as a Customer Service Associate at Aon Hewitt. Over the course of 3 years, he developed strong skills in addressing customer concerns and providing support services. This role helped him build a solid foundation in customer service, which he continues to utilize in his current position.
Entrepreneurial Experience with Blue Walrus Media
Thomas Shanahan owned and operated Blue Walrus Media from 2005 to 2011 for 6 years. His tenure as the owner showcased his entrepreneurial abilities and his capability to manage and grow a business. This experience provided him with valuable insights into business operations, client management, and strategic planning.
Educational Background in Business Administration
Thomas Shanahan earned a Bachelor of Business Administration (BBA) in Business Administration and Management, General from the University of Wisconsin-Superior. He studied there from 2018 to 2022, acquiring essential knowledge and skills in business management that have been instrumental in his professional career.
Technical Education in Web Development
Thomas Shanahan also holds an Associates of Applied Science in Information Technology - Web Development from Gateway Technical College. He completed this program from 2015 to 2017, which equipped him with a solid foundation in web development and technical skills, further diversifying his expertise.