Tia Williams
About Tia Williams
Tia Williams is a Senior HR Specialist at Alight Solutions in Charlotte, North Carolina, with over nine years of experience at the company and a background in customer service and retail management.
Title and Current Role at Alight Solutions
Tia Williams serves as a Senior HR Specialist at Alight Solutions, located in the Charlotte, North Carolina Area. She has been with the company for over nine years, beginning her tenure in July 2014. In her role, she focuses on leveraging her extensive background in customer service and retail management to build team morale and self-confidence, thereby contributing to the organization's ongoing success.
Past Work Experience
Before her current role, Tia Williams gained considerable experience in various positions. In 2014, she worked as a Sales Representative at Red Ventures in Fort Mill, South Carolina, for two months. Previously, she spent four years at APAC Customer Services, Inc, from 2010 to 2014, where she served as a Manager/Backup Coordinator. She also held the position of Assistant Store Manager at Rite Aid for eight months in 2008. From 2005 to 2007, she worked at Lowe’s Home Improvement as a Team Lead for two years.
Educational Background
Tia Williams has a strong educational background spanning multiple institutions. From 2004 to 2009, she studied at North Carolina Central University. Before that, she attended Genesee Area Skill Center for two years, from 2000 to 2002. She began her academic journey at Flint Southwestern Academy, where she focused on General Studies and earned her diploma, completing her studies between 1998 and 2002.
Specializations and Skills
Tia Williams specializes in training teams to improve their people skills and enhance customer interactions. Her extended experience in customer service and retail management positions her uniquely to boost team morale and self-confidence. She is also adept at positioning companies for better exposure and marketability, combining her background with her HR expertise to deliver successful outcomes.
Career Focus and Expertise
Throughout her career, Tia Williams has concentrated on building effective teams and improving customer service. Her extensive experience and strategic focus on team morale have been instrumental in her success at Alight Solutions. By leveraging her skills in people training and customer interaction enhancement, she continuously positions her teams for better performance and greater organizational success.