Tiffany Booth
About Tiffany Booth
Tiffany Booth is a Health Customer Care Implementation Requirements Analyst at Alight Solutions with over a decade of experience in customer service and implementation requirements analysis, particularly in the healthcare sector.
Current Role at Alight Solutions
Tiffany Booth is currently employed at Alight Solutions as a Health Customer Care Implementation Requirements Analyst. Since joining the company in May 2017, she has been focused on analyzing and implementing customer care requirements within the healthcare sector. Her role involves ensuring that customer care solutions meet specified guidelines and standards while maintaining efficiency.
Professional Experience at Aon Hewitt
Before joining Alight Solutions, Tiffany Booth accumulated significant experience at Aon Hewitt. She served in various roles, including Senior Customer Service Representative from 2005 to 2015, Customer Service Representative from 2015 to 2016, and CS Implementation Requirements Analyst from 2016 to 2017. During her tenure at Aon Hewitt, she worked in a virtual role, honing her skills in customer service and implementation requirements analysis.
Healthcare Customer Service Expertise
Tiffany Booth has over a decade of experience in the healthcare customer service industry. Her expertise lies in implementing and analyzing customer care requirements, ensuring that services delivered meet high standards of quality and efficiency. This extensive experience allows her to effectively manage and execute customer care strategies in her current role at Alight Solutions.
Career Background and Skills
Throughout her career, Tiffany Booth has developed a strong background in customer service and implementation requirements analysis. Her roles at both Aon Hewitt and Alight Solutions have equipped her with the skills necessary to excel in the healthcare sector. Her expertise includes virtual customer service management and the detailed analysis of customer care processes.