Tim Miller
About Tim Miller
Tim Miller is an IT Senior System Administrator at Alight Solutions and Aon Hewitt in Lincolnshire, Illinois, with a background in business administration and criminal justice studies.
Current Title and Roles
Tim Miller currently serves as an IT Senior System Administrator at Alight Solutions and Aon Hewitt in Lincolnshire, Illinois. In this role, he is responsible for managing and maintaining the IT infrastructure. His duties include overseeing system performance, ensuring network security, and implementing IT policies. He leverages his extensive experience to provide critical support and solutions for IT-related issues at these organizations.
Previous Experience
Tim Miller's professional journey includes a notable tenure at the Village of Hoffman Estates. From 1987 to 1992, he worked with the Hoffman Estates Police Explorer Post 806. This role provided him with early exposure to the field of public service and a strong foundation in discipline and community engagement.
Educational Background
Tim Miller holds a Bachelor's degree in Business Administration from Carthage College, where he studied from 1993 to 1996. Prior to that, he attended Harper College, earning a degree in Criminal Justice Studies between 1988 and 1991. His education has equipped him with a diverse skill set, combining business acumen with a strong understanding of criminal justice principles.
Notable Achievements
In 1997, Tim Miller was recognized as the top call taker in his unit, highlighting his exceptional communication skills and efficiency. Additionally, he maintained an impressive 98% call accuracy for client information. His responsibilities included monitoring and scoring Customer Service Agent calls and providing constructive feedback, underpinning his commitment to maintaining high standards in customer service.