Tomasz Jurkiewicz
About Tomasz Jurkiewicz
Tomasz Jurkiewicz is a Senior Customer Care Delivery Specialist with German at Alight Solutions in Kraków, Poland, with extensive experience in team leadership and teaching in Poland and Austria.
Current Role at Alight Solutions
Tomasz Jurkiewicz is currently serving as a Senior Customer Care Delivery Specialist with German at Alight Solutions in Kraków, woj. małopolskie, Polska. In this role, he leverages his linguistic skills and experience to enhance customer service experiences. Additionally, he also holds the position of Customer Service Advisor at the same company, demonstrating versatility in addressing customer needs and managing service delivery.
Educational Background
Tomasz Jurkiewicz has a diverse educational background. He studied at Krakowskie Stowarzyszenie Terapeutów Uzależnień, where he pursued Specjalista Psychoterapii Uzależnień w trakcie certyfikacji from 2020 to 2021. Prior to that, he earned a Magister (Mgr) degree in Teologia/studia teologiczne from Uniwersytet Jana Pawła II w Krakowie, where he studied from 1999 to 2006. His earlier education includes attending Berufskolleg in Dortmund, where he achieved Matura, and Immanuel Kant Gymnasium in Dortmund.
Professional Experience in Team Leadership
Tomasz Jurkiewicz has several years of experience in team leadership. His background includes managing teams effectively, highlighting his ability to lead, motivate, and coordinate group efforts. His role at Alight Solutions further showcases his leadership capabilities in the field of customer care and service delivery.
Native German Speaker
A native German speaker, Tomasz Jurkiewicz brings valuable linguistic skills to his roles at Alight Solutions. His proficiency in German facilitates clear and effective communication with German-speaking customers, enhancing overall service quality.
Teaching Experience in Poland and Austria
Tomasz Jurkiewicz has extensive experience as a teacher in both Poland and Austria. This background has equipped him with the skills to educate and guide individuals in diverse settings, further contributing to his ability to work effectively in team environments and customer care roles.