Tyler Cooley
About Tyler Cooley
Tyler Cooley is a Customer Care Representative at Alight Solutions and a Barista at Starbucks, with a background in Marketing from Sam Houston State University.
Current Roles
Tyler Cooley is currently employed at Alight Solutions, operating as a Customer Care Representative in a virtual capacity since November 2021. Concurrently, Tyler works as a Barista at Starbucks in Spring, Texas, demonstrating a diverse skill set in customer service across different types of workplaces.
Previous Work Experience
Tyler Cooley has a varied background in customer service and retail roles. In 2020, Tyler held a position as a Team Member at Whataburger for two months in Spring, Texas. Prior to this, Tyler worked as a Front Gate Attendant at Moody Gardens® in Galveston, Texas, for two months in 2019. Tyler's initial foray into customer service started as a Courtesy Clerk at Kroger in 2014, where Tyler worked for five months in Spring, Texas.
Education and Academic Background
Tyler Cooley studied at Sam Houston State University, achieving a Bachelor of Business Administration (BBA) in Marketing/Marketing Management, General. Tyler's tenure at the university spanned from 2016 to 2020, laying a strong foundation for a career in business and customer service.
Customer Service Expertise
Tyler Cooley has amassed significant experience in customer-facing roles across both virtual and in-person settings. From serving as a Barista at Starbucks to providing customer care for Alight Solutions, Tyler has honed skills in handling diverse customer interactions and ensuring satisfactory service. Tyler's early experiences in roles at Whataburger, Moody Gardens®, and Kroger further solidify a track record in customer service excellence.