Viswanath P
About Viswanath P
Viswanath P is a Team Lead at Alight Solutions in Kochi, Kerala, India, with over 11 years of experience in various sectors including immigration services, banking customer service, and HR services.
Company
Viswanath P is currently employed at Alight Solutions as a Team Lead, located in Kochi, Kerala, India. Alight Solutions specializes in providing integrated business and human capital solutions that align organization's operational practices with their strategic goals.
Title and Current Role
Viswanath P holds the title of Team Lead at Alight Solutions. In his current role, he is responsible for overseeing team operations, ensuring the achievement of revenue goals, and enhancing customer satisfaction.
Previous Positions
Viswanath P has accumulated substantial experience across various roles. From 2019 to 2023, he served as a Senior Business Immigration Analyst at Fragomen in Kochi, Kerala. Prior to that, he held dual roles as a Customer Service Representative and Senior Associate at Emirates NBD in Dubai, United Arab Emirates, from 2016 to 2019. Earlier in his career, he worked at NGA Human Resources as a Senior Associate from 2012 to 2015.
Education and Expertise
Viswanath P earned his Master's Degree in Finance, General from Bharathiar University, where he studied from 2010 to 2012. Prior to that, he completed his Bachelor’s Degree in Commerce with a focus on Taxation at Mahatma Gandhi University, studying from 2009 to 2012. His academic background in finance and commerce has equipped him with the necessary skills to navigate various sectors.
Professional Background and Skills
With over 11 years of professional experience, Viswanath P has worked in multiple sectors including Immigration Services, Banking Customer Service, HR services, US Benefits, Client Management, and Customer Service. He has demonstrated strong leadership skills, with consistent success in achieving revenue goals and improving customer satisfaction.