Whitney Kindrick
About Whitney Kindrick
Whitney Kindrick is the Senior Customer Care Client Manager at Alight Solutions in The Woodlands, TX, with over 15 years of experience in the information technology and services industry.
Current Role at Alight Solutions
Whitney Kindrick serves as a Senior Customer Care Client Manager at Alight Solutions, located in The Woodlands, TX. In this capacity, she is responsible for overseeing customer care operations, ensuring client satisfaction, and managing a team dedicated to delivering high-quality customer service. Her extensive experience in benefits administration and customer service underpins her effectiveness in this role.
Previous Positions at Alight Solutions
Whitney Kindrick has held various roles at Alight Solutions over her decade-long tenure. She started as a Customer Service Representative from 2009 to 2011, then transitioned to the position of Benefits Manager from 2011 to 2012. She was subsequently promoted to Benefits Operations Manager, a role she held from 2012 to 2015. These roles have equipped her with comprehensive expertise in benefits management and customer service.
Career Beginnings at Drake Compliance
Whitney Kindrick began her professional journey at Drake Compliance, LLC, where she worked as a Compliance Analyst from 2004 to 2009. During her five-year tenure, she developed her skills in compliance analysis, which laid the foundation for her future roles in the information technology and services industry.
Education in Applied Mathematics
Whitney Kindrick graduated from the University of Houston-Downtown with a Bachelor of Science in Applied Mathematics, completing her degree in 2008. Her academic background in mathematics provided her with strong analytical skills, which she has applied throughout her career in various roles within benefits administration and customer service.
Early Career at PetSmart
Before transitioning to the information technology and services industry, Whitney Kindrick worked as an Associate at PetSmart from 2001 to 2004. This early experience in retail helped her develop essential customer service skills that have been beneficial in her subsequent roles within the industry.