Zach Reynolds
About Zach Reynolds
Zach Reynolds is a Health Client Specialist at Alight Solutions with a background in finance and experience in customer service and sales.
Current Role at Alight Solutions
Zach Reynolds currently holds the position of Health Client Specialist at Alight Solutions. He began this role on January 1, 2020. As a Health Client Specialist, he focuses on providing clients with comprehensive health-related services and solutions. His expertise allows him to assist clients in navigating the complexities of health benefits and insurance. This role builds on his internship experience with Alight Solutions that he completed in 2019 in The Woodlands, TX.
Alight Solutions Internship Experience
In 2019, Zach Reynolds held an internship at Alight Solutions as a Health Client Specialist Intern in The Woodlands, TX. During this 2-month internship, he gained valuable insights into client interactions and the nuances of health service management. This hands-on experience allowed him to develop foundational skills necessary for his current full-time role at the company.
Previous Work Experience
Before joining Alight Solutions full-time, Zach Reynolds worked in various customer service and sales roles. He served as an Associate at Panera Bread in the Dallas/Fort Worth Area from 2018 to 2019, offering a solid year of service experience. He also worked as a Sales Associate at VANS SHOES for 3 months in 2016 in The Woodlands, TX. Additionally, he worked as a Ticket Agent at The Cynthia Woods Mitchell Pavilion from 2015 to 2016, where he gained early experience in customer interaction and event management.
Educational Background
Zach Reynolds attended the University of Texas at Dallas - Naveen Jindal School of Management where he studied Finance, General. He completed his degree over a 4-year period, from 2015 to 2019. His academic background in finance provides him with a strong framework in financial principles, which complements his role as a Health Client Specialist by enabling him to understand and manage the financial aspects of health-related services.
Skills in Customer Service and Sales
Throughout his career, Zach Reynolds has developed robust skills in customer service and sales. His previous roles at Panera Bread and VANS SHOES have provided him with practical experience in customer interaction and sales processes. These roles have helped him build a solid foundation in addressing customer needs and contributing to a positive client experience.