Bill O'neil

Manager, Patient Access Services @ Alkermes

About Bill O'neil

Bill O'Neil is the Manager of Patient Access Services at Alkermes in Waltham, Massachusetts, with a background in various managerial roles across multiple companies.

Current Position at Alkermes

Bill O'neil is currently serving as the Manager of Patient Access Services at Alkermes in Waltham. He has been with Alkermes since March 2017 and has moved up from his previous role as Vendor Program Manager, Patient Access Services. In his current position, he is responsible for managing patient access services, streamlining processes, and ensuring patients receive optimal support in accessing treatments.

Previous Role at Alkermes

Before taking on his current position, Bill O'neil worked as the Vendor Program Manager, Patient Access Services at Alkermes from 2017 to 2021. During his four-year tenure in this role, he oversaw vendor relationships and managed programs aimed at improving patient access to medications. His work involved coordinating with multiple stakeholders to enhance service delivery and patient satisfaction.

Professional Experience at TeleTech

Bill O'neil served as a Program Manager at TeleTech from 2001 to 2007. In this capacity, he was responsible for managing various client programs, ensuring successful implementation and operations. His role included working with cross-functional teams to deliver solutions that met client needs and achieved business goals.

Operations Management at Tie Communications/TSI

From 1987 to 1998, Bill O'neil held the position of Operations Manager at Tie Communications/TSI in Needham, MA. Over his eleven-year tenure, he managed the company's operations, coordinating efforts across different departments to improve efficiency and service delivery. His responsibilities included overseeing staff, managing budgets, and implementing operational improvements.

Education at Bridgewater State University

Bill O'neil attended Bridgewater State University from 1979 to 1983, where he studied Communications and earned a Bachelor's degree. His studies provided him with a strong foundation in communication principles, preparing him for his varied roles in management and operations. Additionally, he completed his high school education at Peabody High School, graduating in 1978.

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