Juliana Cabrera

Customer Experience Associate @ Allbirds

About Juliana Cabrera

Juliana Cabrera is a Customer Experience Associate at Allbirds, where she has worked since 2020. She has a background in design, holding a Bachelor of Arts and an Associate of Arts from FIDM.

Work at Allbirds

Juliana Cabrera has been employed at Allbirds since 2019. Initially serving as a Retail Ambassador, she transitioned to the role of Customer Experience Associate in 2020. In her current position, she focuses on enhancing customer interactions and ensuring a positive shopping experience. Her work is based in the Greater Los Angeles Area, where she has contributed to the brand's commitment to sustainability and customer satisfaction.

Previous Experience

Before joining Allbirds, Juliana Cabrera worked as a freelancer at Citron Clothing, Inc. from 2018 to 2019. This role allowed her to gain valuable experience in the retail and fashion industry, contributing to her skill set in customer service and product knowledge. Her freelance position lasted for four months, providing her with insights into the operational aspects of a clothing brand.

Education and Expertise

Juliana Cabrera studied at the Fashion Institute of Design & Merchandising (FIDM). She earned an Associate of Arts degree in Design and Visual Communications from 2017 to 2018. Following this, she pursued a Bachelor of Arts degree in Design and Applied Arts, completing her studies from 2019 to 2020. Her education has equipped her with a strong foundation in design principles and visual communication.

Professional Background

Juliana Cabrera has built a career in customer experience and retail, primarily within the fashion industry. Her roles at Allbirds and Citron Clothing, Inc. reflect her commitment to customer service and her understanding of the retail environment. Her educational background in design complements her professional experience, allowing her to effectively engage with customers and contribute to brand initiatives.

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