Lucy Skerritt
About Lucy Skerritt
Lucy Skerritt serves as the Customer Experience Manager for Europe at Allbirds, a position she has held since 2019. She holds a Bachelor's degree in Business Management from the University of Brighton and has previous experience in operations and customer service roles.
Work at Allbirds
Lucy Skerritt has served as the Customer Experience Manager for Europe at Allbirds since 2019. In this role, she is responsible for enhancing customer interactions and ensuring a positive experience across the brand's European operations. Based in London, United Kingdom, she has contributed to the company's mission of providing sustainable footwear and apparel.
Education and Expertise
Lucy Skerritt earned a Bachelor's degree in Business Management from the University of Brighton, where she studied from 2012 to 2015. This educational background has equipped her with essential skills in management and customer relations, which she applies in her current role at Allbirds.
Background
Before joining Allbirds, Lucy Skerritt worked at Monica Vinader Ltd as an Operations Associate from 2015 to 2019. In this position, she gained experience in operational processes and customer service. Additionally, she worked as a Customer Advisor at Medibank in Melbourne, Australia, for six months in 2016, where she developed her customer service skills.
Professional Experience
Lucy Skerritt has accumulated diverse professional experience in customer service and operations. Her tenure at Monica Vinader Ltd and Medibank provided her with a solid foundation in customer experience management, which she has built upon in her current role at Allbirds.