Matt O’brien
About Matt O’brien
Matt O'Brien is a Retail Ambassador at Allbirds in Auckland, New Zealand, where he has worked since 2021. He has a diverse background in hospitality and retail, with experience in customer service and operations across various roles.
Work at Allbirds
Matt O’Brien has been serving as a Retail Ambassador at Allbirds since 2021. He is based in Auckland, New Zealand, where he has contributed to the company's customer engagement and sales efforts for three years. His role involves interacting with customers and promoting the brand's sustainable footwear and apparel.
Previous Experience in Retail and Hospitality
Prior to his current position, Matt O’Brien accumulated extensive experience in both retail and hospitality sectors. He worked as a Sales Assistant at Animates New Zealand from 2014 to 2017 in Hamilton. He also held various roles in the hospitality industry, including Guest Experience Agent at Art Series Hotels and QT Hotels and Resorts, as well as Assistant Manager at Hayes Common.
Education and Expertise
Matt O’Brien studied at Queenstown Resort College, where he focused on Wine Studies and earned a Level 6 Diploma in Hotel Management from 2018 to 2020. He furthered his education at Auckland University of Technology, obtaining a Bachelor of Business with a focus on Human Resources Management and International Business Strategy from 2021 to 2023.
Background in Customer Service
Matt O’Brien has a strong background in customer service, having worked in various roles that emphasize a customer-focused approach. His experience spans hotel operations and retail environments, showcasing his ability to engage with customers effectively and enhance their experience.