Kathreen Smith
About Kathreen Smith
Kathreen Smith is an Operations Associate with a diverse background in customer service, case management, and international studies. She has held various roles across multiple industries, including social services, food service, and retail, while also gaining cultural insights through her studies in Oman.
Work at Alma
Kathreen Smith has been employed at Alma as an Operations Associate since 2022. This role is performed remotely, allowing her to leverage her skills in operations management within a flexible work environment. Her responsibilities likely include coordinating operational processes and supporting the overall efficiency of the organization.
Previous Experience in Healthcare
Prior to her current position, Kathreen worked at Cerebral as a Medication Coordinator for six months in 2022. In this role, she contributed to medication management and coordination, enhancing her experience in the healthcare sector. Additionally, she served as a Mental Health Case Resource Manager at the Washington State Department of Social and Health Services from 2018 to 2019, where she managed case resources for mental health services.
Education and Expertise
Kathreen holds a Bachelor's Degree from Winona State University, where she focused on Communication Studies with a dual emphasis on Leadership & Advocacy and International Politics. She also completed Arabic Language and Middle Eastern Studies courses at the Center for International Learning in Muscat, Oman, which provided her with valuable cultural insights. Her education is complemented by her experience in customer service and case management.
Diverse Work History
Kathreen has a varied work history that spans multiple industries, including food service, retail, and social services. She worked at Olive Garden in various roles, including Server and To Go Specialist, from 2019 to 2020. Additionally, she held positions at THE HAPPY CROP SHOPPE, LLC as Assistant Store Manager and Budtender. Her experience reflects her adaptability and ability to work in both remote and on-site environments.
International Experience
Kathreen gained international experience through her studies in Oman, where she completed courses in Arabic Language and Middle Eastern Studies. This experience has likely contributed to her understanding of diverse cultures and enhanced her communication skills, which are essential in her professional roles.