Kyla C.
About Kyla C.
Kyla C. is an Operations Associate with a background in psychology and various administrative roles. She has worked in several positions, including as a Phone Coordinator and Telephone Interviewer, and is currently pursuing a Graduate Certificate in Human Resources Management.
Work at Alma
Kyla C. has been employed at Alma as an Operations Associate since 2022. In this role, she is responsible for various operational tasks that support the organization's objectives. Her experience in this position has allowed her to develop skills relevant to operations management and enhance her understanding of the company's processes.
Previous Employment Experience
Kyla C. has held several positions prior to her current role at Alma. She worked as a Phone Coordinator at Cerebral for four months in 2022. Additionally, she served as a Telephone Interviewer at CaptureISG for one month in 2022. Her earlier roles include working as an Engraver at Things Remembered in 2016, a Transcriptionist at Rev.com from 2018 to 2019, and a T.A.S.C. Program Specialist at Drug Abuse Treatment Association, Inc in 2021. She also gained experience as a Student Assistant at the University of Central Florida and the University of South Florida.
Education and Expertise
Kyla C. studied Psychology at the University of Central Florida, where she earned a Bachelor of Science degree from 2017 to 2019. She furthered her education by obtaining a Master of Science in Psychology from Tiffin University in 2020. Currently, she is pursuing a Graduate Certificate in Human Resources Management and Services at Tiffin University, which she began in 2022. Her educational background supports her expertise in maintaining confidentiality and active listening.
Skills and Specializations
Kyla C. possesses expertise in maintaining confidentiality and active listening, skills developed through her diverse roles in psychology and administrative positions. She has experience as a behavior technician, which has enhanced her communication abilities and relationship management skills. These competencies are essential in her current operations role and contribute to her effectiveness in various professional environments.
Personal Interests
In her leisure time, Kyla C. enjoys reading, listening to true crime podcasts, and traveling. These interests reflect her curiosity and desire for knowledge, which may complement her professional pursuits in psychology and human resources.