Rebeca A.
About Rebeca A.
Rebeca A. is a Senior Operations Team Lead with over 22 years of experience in the healthcare industry, known for her strong communication skills and ability to work effectively in high-paced environments. She has held various roles at Alma and Oscar Health, consistently recognized for her teamwork and customer service.
Current Role at Alma
Rebeca A. serves as the Senior Operations Team Lead at Alma, a position she has held since 2021. In this role, she oversees operations and ensures the team meets its objectives. Her leadership contributes to the efficiency and effectiveness of the operations team within the New York City Metropolitan Area.
Previous Experience at Alma
Before her current position, Rebeca A. worked at Alma as an Operations Associate from 2020 to 2021. During this time, she gained valuable experience in operational processes and team dynamics, which laid the groundwork for her advancement to a senior role.
Career at Oscar Health
Rebeca A. has extensive experience at Oscar Health, where she held multiple roles. She worked as a Care Guide from 2015 to 2017, a Clinical Review Processor from 2018 to 2019, and an Analyst II in Single Case Contracting from 2019 to 2020. These positions allowed her to develop a strong foundation in healthcare operations and client management.
Communication Skills and Language Proficiency
Rebeca A. is fluent in Spanish, which enhances her ability to communicate effectively with Spanish-speaking clients and colleagues. Her language skills contribute to improved customer service and team collaboration, particularly in diverse environments.
Professional Background and Experience
With 22 years of combined experience in operating a private medical practice and the commercial healthcare insurance industry, Rebeca A. has developed a comprehensive understanding of healthcare operations. Her background includes roles such as Front Office Manager at Quality of Life Hearing Solutions and General Office Clerk at the American Red Cross, showcasing her long-standing commitment to the healthcare sector.