Buena Mina Zacal
About Buena Mina Zacal
Buena Mina Zacal is a Warehouse Associate currently employed at Amazon Fulfillment Centre in Bolton, Ontario. She has a background in customer service and aims to transition to the airline industry as a Ground Agent.
Current Role at Amazon Fulfillment Centre
Buena Mina Zacal has been employed as a Warehouse Associate at Amazon Fulfillment Centre in Bolton, Ontario, Canada, since 2020. In this role, she is responsible for various warehouse operations, including inventory management, order fulfillment, and ensuring efficient workflow. Her experience at Amazon has contributed to her understanding of logistics and supply chain processes.
Previous Experience in Customer Service
Prior to her current position, Zacal worked in the food and beverage industry, gaining valuable customer service skills. She served as a Guest Service Officer at Plaza Premium Lounge Toronto for one month in 2020. Additionally, she worked at Tim Hortons as a Team Member for four months in 2019 and at Subway as a Sandwich Maker for ten months from 2009 to 2010. These roles have equipped her with the ability to interact effectively with customers and manage service-related tasks.
Education and Training in Hospitality and Tourism
Zacal studied at Seneca College School of Hospitality & Tourism, where she focused on Flight Services: Operations and Cabin Management, achieving a Post Secondary qualification from 2018 to 2020. Prior to this, she earned a Bachelor of Science in Tourism Management from De La Salle University - Dasmariñas, completing her studies from 2004 to 2008. This educational background supports her interest in transitioning to the airline industry.
Career Aspirations in the Airline Industry
Buena Mina Zacal has a strong interest in pursuing a career in the airline industry, specifically aiming to become a Ground Agent. Her educational background in flight services and her extensive customer service experience position her well for this transition. Zacal is focused on leveraging her skills to contribute effectively in a ground operations role.