Christina Z.
About Christina Z.
Christina Z. is a Fulfillment Specialist at Amazon Fulfillment Centre with over 20 years of experience in operations and management. She has a background in customer service and process improvement, having previously worked at companies such as Applebee's, DICK'S Sporting Goods, and ExxonMobil.
Work at Amazon Fulfillment Centre
Currently, Christina Z. serves as a Fulfillment Specialist at Amazon Fulfillment Centre in Nashua, New Hampshire. She has held this position since 2019, contributing to the efficiency and productivity of the fulfillment operations. Her role involves optimizing processes to ensure timely and accurate order processing, which is essential for maintaining high customer satisfaction levels.
Previous Experience in Customer Service
Before joining Amazon, Christina Z. worked as a Customer Service Sales Specialist at DICK'S Sporting Goods in Nashua, New Hampshire, for seven months in 2016. Her experience in customer service roles has equipped her with skills in managing customer interactions and enhancing the overall shopping experience. Additionally, she worked as a server at Applebee's Neighborhood Grill + Bar from 2005 to 2007 in Chelmsford, Massachusetts, where she developed strong communication and interpersonal skills.
Background in Operations Management
Christina Z. has over 20 years of managerial experience in various operational roles. She worked as an Assistant Territory Manager at ExxonMobil from 2007 to 2010, where she gained experience in territory management and operational oversight. Her extensive background includes expertise in payroll, budgeting, contract negotiations, and sales, which contributes to her effectiveness in her current role.
Focus on Employee Satisfaction and Productivity
Christina Z. emphasizes creating a work culture that balances high productivity with employee satisfaction. She is passionate about process improvement and implementing industry best practices to optimize operations. Her approach is driven by empathy and a commitment to fostering a positive work environment, which enhances team performance and morale.