Erika Antoine
About Erika Antoine
Erika Antoine is an Outbound Packer/Sorter and Learning Ambassador at Amazon Fulfillment Centre in Opa-Locka, Florida, where she has worked since 2019. She has previous experience as a Medical Assistant and Customer Service Representative, and she holds a diploma in Medical/Clinical Assistance from Concorde Career Colleges.
Current Role at Amazon Fulfillment Centre
Erika Antoine currently works at Amazon Fulfillment Centre in Opa-Locka, Florida, as an Outbound Packer/Sorter and Learning Ambassador. She has held this position since 2019, contributing to the efficiency of operations for five years. In her role, she collaborates with team members to meet end-of-shift deadlines. As a Learning Ambassador, she is responsible for coaching new employees and educating them about the fulfillment center environment. Additionally, she trains colleagues in the picking and sorting processes, ensuring that all team members are well-equipped to perform their tasks.
Previous Experience in Medical Assistance
Prior to her current role, Erika Antoine gained experience in the medical field. She worked as a Medical Assistant at NeighborMD for two months in Aventura, Florida, in 2021. Additionally, she served as a Medical Assistant at PINES HEALTH MART PHARMACY for three months in 2021 in Miami Gardens, Florida. These roles provided her with foundational skills in patient care and administrative support within healthcare settings.
Education and Training
Erika Antoine studied at Concorde Career Colleges, where she pursued a diploma in Medical/Clinical Assistance from 2020 to 2021. This one-year program equipped her with essential knowledge and skills relevant to the medical field, preparing her for her roles as a Medical Assistant. Her education has contributed to her ability to work effectively in both healthcare and fulfillment center environments.
Customer Service and Retail Experience
Erika Antoine has a background in customer service and retail. She worked as a Cashier at JCPenney for seven months in Aventura, Florida, from 2018 to 2019. Additionally, she served as a Customer Service Representative at Teleperformance for one month in Boca Raton, Florida, in 2020. These positions helped her develop strong communication and problem-solving skills, which are valuable in her current role at Amazon.