Aaron O'brien
About Aaron O'brien
Aaron O'Brien serves as the IT Operations & Service Desk Director at Amentum, a position he has held since 2021. He has over a decade of experience in IT management, having previously worked at DynCorp International and HEB ISD.
Work at Amentum
Aaron O'Brien has held the position of IT Director at Amentum since 2017, contributing to the company's operations in the Dallas/Fort Worth Area. In 2021, he transitioned to the role of IT Operations & Service Desk Director, where he has continued to oversee IT services and support for the organization. His tenure at Amentum spans a total of seven years, during which he has focused on enhancing IT operations and service delivery.
Education and Expertise
Aaron O'Brien studied at Texas A&M University-Commerce, where he earned a Bachelor of Science (B.S.) degree in Business Administration and Management. His education, completed from 2011 to 2012, provided him with a foundation in business principles that supports his work in IT management and operations.
Background
Prior to his current role at Amentum, Aaron O'Brien worked at DynCorp International as Manager of the Service Desk from 2012 to 2017. In this position, he managed service desk operations and contributed to the improvement of IT support services. Before that, he served as Software Support at HEB ISD from 2009 to 2012, where he gained experience in providing technical support and software solutions.
Professional Experience
Aaron O'Brien has extensive experience in IT operations and service management. His career includes significant roles at both DynCorp International and HEB ISD, where he developed skills in managing IT support teams and enhancing service delivery. His progression from software support to managerial roles reflects his expertise in the IT field.