Lisa Shaver
About Lisa Shaver
Lisa Shaver is a Business Intelligence Analyst with extensive experience in data analysis and reporting. She has worked at the American Arbitration Association since 2016, where she develops Tableau dashboards and writes SQL queries to support business processes.
Work at American Arbitration Association
Lisa Shaver has been employed at the American Arbitration Association since 2016 as a Business Intelligence Analyst. In this role, she gathers, cleans, and analyzes data for ongoing and ad hoc projects to support key business processes. Prior to her current position, she served as a No-Fault Insurance Hearing Liaison from 2013 to 2016 and as a No-Fault Insurance Conciliator for four months in 2016. Additionally, she worked as a Case Administrator for the Storm Sandy Mediation Program in 2013. Throughout her tenure, she has developed and maintained Tableau visual analytic dashboards and performed data validation to ensure accuracy in reporting.
Education and Expertise
Lisa Shaver earned her Bachelor of Science (B.S.) degree in Business and Technology with a concentration in Marketing from Stevens Institute of Technology. She studied there from 2007 to 2012. Her educational background provides her with a solid foundation in business principles and technology, which she applies in her current role as a Business Intelligence Analyst. Her expertise includes writing SQL queries to manipulate data, analyzing data trends, and providing actionable recommendations to management.
Background
Before joining the American Arbitration Association, Lisa Shaver worked at Thomson Reuters as a Business Development Contractor in 2011 for seven months. This experience contributed to her understanding of business development processes and strategies. Her diverse background in various roles within the American Arbitration Association has equipped her with a comprehensive understanding of the organization’s operations and data management needs.
Data Analysis and Reporting Skills
In her current role, Lisa Shaver specializes in data analysis and reporting. She writes SQL queries to manipulate data in the data warehouse and create custom reports. She collaborates with end-users to understand project requirements and transforms data accordingly. Additionally, she analyzes data trends and provides recommendations to management based on her findings. Her responsibilities also include troubleshooting data and reporting issues to support end-users effectively.
Tableau Dashboard Development
Lisa Shaver develops and maintains Tableau visual analytic dashboards for both internal departments and external customers. This involves creating visual representations of data that facilitate better understanding and decision-making. Her work in this area supports the organization's goal of leveraging data for improved business outcomes.