Brian Beasley
About Brian Beasley
Brian Beasley serves as the Assistant Director of Workplace Technology at the American Chemical Society, where he has worked since 2003. He has extensive experience in customer service, business systems support, and vendor management, and holds a Bachelor of Science in Business Administration and Management from the University of Maryland Global Campus.
Work at American Chemical Society
Brian Beasley has served as the Assistant Director of Workplace Technology at the American Chemical Society since 2003. In this role, he manages global resources to efficiently handle customer inquiries, projects, and administrative tasks. He facilitates webinars and tele/video-conferences using various meeting hosting technologies for both internal and external meetings. Additionally, he compiles monthly reports for executive-level management, providing insights into departmental performance.
Previous Experience at Cable & Wireless
Brian Beasley worked at Cable & Wireless from 1998 to 2002, holding multiple roles. He began as a Team Leader in Customer Service for one year and then transitioned to Supervisor of the Help Desk for three years. In these positions, he focused on improving service delivery through trend analysis on group performance, interaction volume, and incident history. He also implemented Total Quality Management (TQM) practices to enhance support interactions.
Experience at Chevy Chase Bank
From 2002 to 2004, Brian Beasley worked as a Business Systems Support Analyst at Chevy Chase Bank. In this role, he contributed to the bank's operational efficiency by providing support for business systems and ensuring effective communication between departments.
Education and Expertise
Brian Beasley studied at the University of Maryland Global Campus, where he earned a Bachelor of Science (B.S.) degree in Business Administration and Management from 2011 to 2014. His educational background supports his expertise in workplace technology and management, enhancing his capabilities in facilitating meetings and managing resources.
Skills in Vendor Management and Reporting
Brian Beasley facilitates vendor management and communication to develop proactive solutions that improve business processes. He is responsible for creating and maintaining knowledge base articles aimed at both internal and external audiences. His skills also include conducting trend analysis to enhance service delivery and compiling reports that provide valuable insights to management.