Brandon Doss
About Brandon Doss
Brandon Doss is an IT Service Desk Technician II at AmeriCold Logistics, LLC, with over 11 years of experience in the logistics and supply chain industry. He has held various positions in customer service and technical support, and he holds an Associate's Degree in Computer Technology from Vatterott College.
Current Role at AmeriCold Logistics
Brandon Doss serves as an IT Service Desk Technician II at AmeriCold Logistics, LLC, a position he has held since 2013. His responsibilities include diagnosing and troubleshooting network and Warehouse Management System (WMS) issues. He focuses on ensuring that shipping deadlines are met, contributing to the efficiency of operations in the logistics and supply chain sector.
Previous Work Experience
Before joining AmeriCold, Brandon Doss accumulated diverse work experience in various roles. He worked as a Personal Care Specialist at St. John's Medical Center from 2007 to 2010. He also held positions as a Team Leader at Long John Silver's from 2004 to 2007, a Receiving Specialist at Books A Million from 2010 to 2011, and a Retail Sales Consultant at RED SKYE WIRELESS LLC from 2011 to 2012. His experience includes customer service roles, such as Front Desk Clerk at Days Inn and Sales Consultant at Best Buy.
Education and Expertise
Brandon Doss studied Computer Technology at Vatterott College, where he earned an Associate’s Degree from 2007 to 2009. His educational background supports his expertise in IT service desk operations. He possesses strong skills in coaching, which enhance his ability to guide others in technical matters. His experience in the logistics and supply chain industry further strengthens his technical problem-solving capabilities.
Skills in IT Service Desk Operations
Brandon Doss has developed a strong skill set in IT service desk operations over his career. His expertise includes diagnosing and troubleshooting network issues, which are critical for maintaining operational efficiency. He has a proven ability to address industry-specific technical challenges, particularly in logistics and supply chain management, ensuring that systems function optimally to meet business needs.