Travis Martin
About Travis Martin
Travis Martin serves as an IT Service Desk professional at AmeriCold Logistics, LLC. in Carthage, MO, where he has worked since 2013, bringing extensive experience in IT support and system management.
Work at AmeriCold Logistics
Travis Martin has been employed at AmeriCold Logistics, LLC. since 2013, serving as an IT Service Desk professional for 11 years in Carthage, MO. In this role, he provides IT support and manages various technical issues. His responsibilities include utilizing remote console connections and VNC to assist users effectively.
Previous Experience at CSC
Before joining AmeriCold, Travis Martin worked at CSC as the Manager of Incident Management from 1998 to 2010 for 12 years. In this position, he was responsible for overseeing incident management processes and ensuring efficient resolution of IT issues.
Background in IT Support and Management
Travis Martin has extensive experience in managing and troubleshooting various systems, including AS400, Paperwise, and Yard Management System. His proficiency extends to using Microsoft Exchange and multiple versions of Microsoft Windows, such as XP, Vista, 7, and 8. He also utilizes Active Directory for managing user accounts and permissions.
Education and Training
Travis Martin studied at LD Bell, where he completed a diploma program from 1979 to 1981. He also attended DeVry Institute of Technology, focusing on Basic Electronics, although he did not obtain a degree during his 11 years of study from 1980 to 1991.
Early Career at Sonic Drive-In
Travis Martin briefly worked at Sonic Drive-In as an Assistant Manager from 2011 to 2012 for 3 months. This role contributed to his diverse work experience prior to his long-term positions in IT support.