Keith Irvin
About Keith Irvin
Keith Irvin is a Lead Network Engineer at Amherst Holdings, where he has provided Tier III technical support since 2019. With extensive experience in network design and management, he has held various roles in the field, including positions at St. Edward's University and IBM.
Work at Amherst Holdings
Keith Irvin has served as the Lead Network Engineer at Amherst Holdings since 2019. In this role, he provides Tier III technical support and demonstrates strong customer service skills. His responsibilities include overseeing network operations and ensuring the reliability and security of network systems. Prior to his current position, he worked as a Senior Network Engineer at the same company from 2015 to 2019.
Education and Expertise
Keith Irvin earned a Bachelor's degree in Computer Science from St. Edward's University, where he studied from 1998 to 2002. His educational background has equipped him with the knowledge and skills necessary for his roles in network engineering and IT management. He has a proven ability to design creative solutions to complex tasks while adhering to vendor best practices.
Background
Keith Irvin has a diverse background in network engineering and IT support. He began his career as a PC Support Technician at St. Edward's University in 1996. Over the years, he held various positions, including Network Administrator and IT Network Manager, where he designed and maintained networks and monitored network security. His experience includes working at OnRamp as a Network Engineer and IBM as an Infrastructure Specialist.
Achievements
During his tenure at St. Edward's University, Keith Irvin designed and maintained core, edge, resident, and remote networks. He also managed a small team of network administrators and was responsible for monitoring network security, including VPN, IDS, and firewall systems. His contributions have played a significant role in the development and maintenance of the university's network infrastructure.